Our Mission

At Rapid Dry Restoration, our mission is to provide fast, reliable, and compassionate restoration services for families and businesses facing water, fire, mold, and trauma damage. We are committed to delivering timely, high-quality solutions with respect, professionalism, and clear communication. 

Our dedicated team is available 24/7, ensuring our East Tennessee community recovers swiftly and fully from disasters. We work tirelessly to restore homes and businesses to their original condition, treating every client like family and prioritizing their peace of mind.

Our Values

  • CUSTOMER-CENTERED CARE
    We treat every customer with respect, ensuring clear communication and personalized service every step of the way.
  • INTEGRITY
    We provide honest, fair pricing and ensure that our work meets the highest standards without ever compromising on quality.
  • TIMELINESS
    We respond quickly to emergencies and complete restoration work promptly, minimizing downtime for our clients.
  • EXPERTISE
    Our team is highly trained and experienced in all aspects of water, fire, mold, and trauma restoration, ensuring top-tier results.
  • LOCAL COMMITMENT
    We take pride in supporting our community and are dedicated to being a trusted resource in East Tennessee.

Our Team

Built from the ground up by Beau and his wife Shelly, RDR is more than just a restoration company—it's a family. Our compassionate, professional team is dedicated to taking care of your property and needs. We serve East Tennessee and the surrounding areas, committed to making every disaster manageable by restoring homes and businesses quickly and efficiently.

Beau Austin

Co-Owner | President

Shelly Austin

Co-Owner | Vice President

Lynn Bryd

Director of Sales

Jon Saylor

Project Manager

Community Partnerships